My SUB might be broken. What do I do?

We recommend you consult your manual. In the event that you can’t locate it, try the trouble-shooting tactics below. 

Beer too foamy?

  • Ensure your beer has been in the SUB for at least one hour (properly chilled) and the green light is on
  • Pull the tap handle all the way forward when you pour
  • Hold your glass at a 45 degree angle when you pour
  • Ensure the rubber band ring in the SUB door is properly aligned

Green light won't turn on

  • Try a different outlet
  • Wait at least 1 hour after inserting a mini-keg
  • Unplug the SUB for 1 hour and then plug in again

Beer not cold

  • Unplug the SUB for 1 hour and then plug in again to reset the cooling system

Beer not pouring

  • Ensure there is a black c-shaped clip at the top of the minikeg (unless the minikeg is an import)
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