Our SUB machines are sometimes shipped separately from our beers (but not always, depending on how many mini-kegs you opted into). Sometimes these packages are separated during the shipping process. If you receive one but not the other, please check your tracking information and contact your shipper. It's likely that your SUB will arrive within the same day or within 24 hours.
If you still haven't received one of your packages, please reach out to our Customer Experience team.