Why didn't my referral get his discount when he placed his order?

Your friend might not be eligible for the referral program (see eligibility requirements above). Among other requirements, your friend must be a first-time customer. We are using several variables to determine whether a referral is a new customer. No reward will be sent if we determine the individual has purchased from Hopsy in the past.


We reserve the right to cancel any reward in case of suspicious activity, as determined in our sole discretion. This includes but is not limited to the creation of multiple accounts, and multiple referral orders delivered to the same address.

If you think an order has been incorrectly rejected, please contact our support team at [email protected]

All offers are subject to the following conditions: not valid for corporate orders. Must be 21 or older to redeem. Offer cannot be combined with other promotion or offer. Store pick-up or delivery in our service area only. Hopsy reserves the right to cancel an order if any fraud is suspected, as determined by Hopsy in its sole discretion. Reproduction purchased and/or sale of this offer is prohibited. All offers are subject to our general terms and conditions.

Amazon.com is not a sponsor of this promotion. Except as required by law, Amazon.com Gift Cards* (“GCs") cannot be transferred for value or redeemed for cash. GCs may be used only for purchases of eligible goods on Amazon.com or certain of its affiliated websites. GCs cannot be redeemed for purchases of gift cards. Purchases are deducted from the GC balance. To redeem or view a GC balance, visit “Your Account” on Amazon.com. Amazon is not responsible if a GC is lost, stolen, destroyed or used without permission. For complete terms and conditions, see www.amazon.com/gc-legal. GCs are issued by ACI Gift Cards, Inc., a Washington corporation. All Amazon ®, ™ & © are IP of Amazon.com, Inc. or its affiliates. No expiration date or service fees.

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