Sorry about that! Sometimes our emails may go to your junk folder by default. You should whitelist Hopsy to make sure that doesn't happen in the future. If you still can't find your confirmation email, check your account to make sure the order has gone through and contact the Customer Experience team with any questions.
Articles in this section
- Should I ship to my home or work address?
- When will my order arrive?
- Will my box be delivered during the holidays?
- What should I do if my delivery is late?
- What should I do if something in my order is missing or different than my original order?
- I logged into my account and don't see any previous orders. What's going on?
- I didn't receive my order confirmation. What's going on with my order?
- How does my beer stay fresh in transit?
- Where can I see my tracking number?
- Can I refuse a package?