Hopsy Help
How Hopsy Works
- How much beer does a minikeg contain?
- Can I recycle my torps?
- How can I contact Hopsy for support?
- Where/How do I get beers?
- You don’t deliver to my area, what can I do?
- Do the Torps need to be refrigerated?
About THE SUB® Home Tap
- How do I load a Minikeg into The SUB Home Tap?
- My SUB might be broken. What do I do?
- I’ve poured a beer, but it is mostly foam.
- My SUB Won't Stop Pouring — What do I do?
- Can I load a store-bought beer can or keg into The SUB?
- What is the SUB Home Tap?
Placing an Order
- Can I make any changes to my beer box or delivery?
- My promo code wasn't applied at checkout and I got overcharged! What should I do?
- How do I place an order?
- What if I'm not home to accept the delivery?
- How far in advance do I need to place my order?
- Can I combine beers from different locations?
Your Delivery
- When will my order arrive?
- Should I ship to my home or work address?
- My beers arrived warm, what should I do?
- How does my beer stay fresh in transit?
- Can I refuse a package?
- How much is shipping?
Your Hopsy Beer Club
- Am I in a contract?
- Why do I have to cancel my Hopsy Membership account via email?
- How can I cancel my club shipment?
- How can I cancel my subscription to the SUB Club?
- When will I be charged for my box?
- What can I expect in a beer box?